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Why am I getting an error when I place a hold?

132 views   |   0 Vote this question as useful.   0 Vote this question as not useful.   |   Last updated on Oct 11, 2023    troubleshooting access/borrowing

 

Please fill in ALL of the below information

This error means that you have not provided a required piece of information. Most often, it is because you need to select a pickup location:

The request verification page in LumenClassic.  Large red font reads "Please fill in ALL of the below informatio."

Sorry the information you submitted was invalid. Please try again.

This error means that a piece of required information was not entered correctly. Re-enter your information and resubmit. If you are still unable to place a hold, email circdesk@regis.edu for help.

The request verification page in LumenClassic.  Large red font reads "Sorry the information you submitted was invalid. Please try again."

Why is there no request button?

If there is no request button on the record, the item cannot be placed on hold. Reserve items and non-circulating items cannot be placed on hold.

The record for Give Me Liberty!: an American History by Eric Foner

There is a problem with your record. Please see a librarian.

This error indicates a problem with your library account. Most often this is a long overdue/billed item, or an issue with your account's expiration date. Email circdesk@regis.edu or call 303-458-4030 for help.

An error page in LumenClassic.  Large red font reads "There is a problem with your record. Please see a librarian."

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